These are mostly grocery stores called Ochama, similar to Amazon’s Go and Fresh brands. Now, it’s launching robotized physical stores in Europe. It has been investing in AI and robots, and it even uses a swarm of drones to deliver items to customers. In 2022, JD opened robot-served brick-and-mortar stores in the Netherlands.Īs it would be expected of a giant company like Jingdong, it does more than just run an online marketplace. At the end of 2021, it had 569.7 million users, and in 2020-471.9 million. What that figure really denotes is the annual active users (AAU)-that is, users who have used JD at least once over the last year.Įither way, the marketplace is becoming increasingly more popular. The latest official Jingdong statistics from the company’s corporate webpage indicate that the platform now boasts 580.5 million active users.Īdmittedly, that’s a bit vague. But now, Jingdong is entering the West in a new fashion-with brick and mortar shops. JD.com has a global website, but it also runs country-specific websites for Russia, Spain, Thailand, and Indonesia.Įven so, it derives the vast majority of its revenue from the domestic market. Moreover, for people in smaller cities, online shopping is the only way to get certain products. This is, of course, completely understandable since that’s approximately the part of the population that they represent to begin with. These are referred to as “lower-tier markets.”Īnd during the Singles’ Day festival in 2021, they accounted for 77% of all shoppers on JD. Well, not the stats themselves, but the terms that describe them.Īround one billion Chinese, or over 70% of the population, live in underdeveloped cities and villages. Here are some Jingdong stats you might find slightly offensive. 77% of Singles’ Day shoppers on JD were from lower-tier markets. In Hubei, the Chinese province where COVID-19 originated, merchants even got fee waivers and a month of free operations. In 2020, the ecommerce company announced that it’d be subsidizing its 250,000+ merchants during the pandemic with reduced expenses and better health protection, such as insurance premiums. Jingdong is home to over 250,000 merchants. Long story short, Jingdong stats show the company now employs 10 times the number of employees compared to just ten years ago, in 2012, when 27,952 people worked there. Then, after Tencent announced its partnership with JD in 2014, it underwent another significant boost. Historically, the biggest employee rise happened in 2013, when the payroll went up 79%. That’s a 23% increase from 2020, when the company had 242,452 workers. The number of employees at Jingdong has risen dramatically over the past decade, reaching 298,717 in 2021. To this day, however, a significant portion of its revenue derives from electronics and home appliances. It wasn’t until 2008 that the platform diversified and offered a more comprehensive range of products. So, in 2004, he closed his physical store and went fully digital.īut even after moving to ecommerce, Jingdong continued to sell electronics. In 2003, in the midst of the SARS outbreak in China, he realized that ecommerce could prove profitable. And when we say small, we mean tiny-it was just four square meters. In 1998, he used ¥12,000 ($1,800) of his savings to lease a small store in Beijing. Jingdong’s founder is Richard Liu, a man many call “the Jeff Bezos of China.'' Well, it wasn’t a garage per se, but a tiny store in Beijing. Most big companies started in somebody’s garage, and so did Jingdong.
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